Perham Hotel Receives Top Honors at GrandStay Hospitality, LLC Brand Conference
GrandStay Hospitality, LLC, the franchisor for GrandStay Hotels and Crossings by GrandStay, held its 2017 GM Education Forum at the Waterfront Conference Center in La Crosse, Wis. on April 27. The conference theme, GRAND Awareness, focused on the strategies, tactics, procedures, concepts and knowledge used in marketing, sales and service to enhance hotel and brand awareness.
At the conference the GrandStay Hotel and Suites Perham received two very prestigious awards. First, the 2016 Every Guest ~ Every Time Customer Service award which recognizes consistent high scores in guest surveys and through the brand quality assurance evaluations. Second, the 2016 GrandStay Sales and Marketing Hotel of the Year award which honors the hotel that has achieved success in local sales, community involvement, online marketing and social media promotions.
"We are extremely proud of the Perham location and all they accomplish each day to make the hotel feel like home to each and every guest that stays there", said GrandStay Hospitality, LLC President, Jon Kennedy. "The dedication to caring service which happens in Perham is what our brands stand for," added Kennedy. General Manager, Doreen Nelson accepted the awards.