Column: Thanks to those who excel at dealing with public
Dealing with the public every day is no easy feat.
But all too often, dealing with people that deal with the public isn't so easy either. I think we all have stories about the crabby cashier or bank teller with a bad attitude, then say "some people just shouldn't be in customer service."
Are you a newspaper subscriber but you don't have a Digital Access account yet? https://secure.forumcomm.com/?publisher_ID=40&event=subscriber/lookup.
You will need your subscription account number and phone number. Not sure if you have an account? Email us at firstname.lastname@example.org and we can help you.