Perham residents running water could get money back
Perham residents who are running their water to prevent frozen service lines could receive up to $55 back on their April and May bills.
Due to continuous extreme cold weather this winter, the frost table is lower than previous years, which the city has warned may result in frozen water service lines in some places.
Concerned residents can determine their water temperature by running the water until it is cold, then checking its temperature. The water temperature should be around 45 degrees. If the temperature drops to 37 degrees or below, there may be an impending freeze up and the frost may be getting close to the service line.
Brown water may be an indication that a service line is starting to freeze.
If this is the case, contact the Perham city office at 346-4455 or toll free 877-864-7963 during regular business hours.
The city is suggesting that those with water 37 degrees or below leave one cold water tap running at a pencil-sized stream – enough to fill an 8-ounce cup in 17 seconds.
Those who are running their water and have contacted the city about it in advance will receive a credit of up to $55 on their April and May bills. The city will average residents’ March and April bills based on their average winter usage last year.
Residents must contact the city in advance in order to be eligible for the credit.
To report a frozen water or sewer line after hours, contact the city’s emergency public works line at 888-262-3837. This is an emergency number and should be used only if it is after hours and the lines are currently frozen.